Lafayette Psychiatric Services does not exclude, deny benefits to, or otherwise discriminate against any person on the ground of race, color, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, and in staff and employee assignments to patients, whether carried out by Lafayette Psychiatric Services directly or through a contractor or any other entity with which Lafayette Psychiatric Services arranges to carry out its programs and activities.
All co-pays and balances are due at the time of visit. Please avoid cancelling appointments due to an outstanding balance.
Please make the front desk aware of any new insurance or change of address and number at the time you visit.
Please arrive on time for your appointment. There is a 5-minute grace period for late arrivals. If you arrive more than five minutes late, your appointment will be rescheduled.
All failed appointments (i.e. same day cancellations, no shows, late arrivals) are subjected to a $25 failed appointment fee. Please note that automated appointment reminders are courtesy calls, it is solely your responsibility to keep up with your appointment times and schedule.
Please be compliant with follow-up visits, consecutive failed/cancelled appointments will put you at risk for termination due to poor compliance. If for some reason you miss an appointment, please call daily for cancellation so you can reschedule in a timely manner. If the provider cancels, you will be notified, and your appointment will be rescheduled. Ifyou fail to talk to someone after an appointment has been cancelled it is your responsibility to call to reschedule your appointment in a timely manner to avoid the risk of having a lapse in treatment. (You may call daily for cancellations to reschedule an appointment).
Please leave detailed messages as to why you are calling, include name, date of birth, and provider you are seeing.
If you have left a message, please allow 3 business days for a response, refrain from repeated calls, if after 72 hours you have not received a return call, please do so call again.
When requesting documentation, please allow 15 days for completion Note there is a $25-$50 charge for all sets of forms to be completed per form. After paperwork has been completed someone from the office will notify you that your paperwork has been completed.
Please take all medications as directed and prescribed, if you are having problems with your medications please call or email for prompt response.